Approach
The work, end to end.
Four parts of the work: planning before arrival, access on the ground, daily execution, continuity from year to year. The sections below walk through each, with the limits at the end.
01 — The brief
Every engagement begins on paper.
The first conversation is an intake — dates, party, the vessel or property, the people travelling, what we know and what we should ask. We agree on what we'll handle, what we'll handle on request only, and what we won't handle at all. The brief is written, signed, and revisited each March before the season opens.
02 — Capabilities
Five disciplines.
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Planning.
Pre-arrival logistics, the season's calendar, vendor confirmations, itinerary design. The work that removes thirty small decisions before they reach you.
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Access.
Standing relationships with restaurants, charter operators, properties, beach houses, and private hosts across the peninsula. We're introduced by name, not by request form.
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Sourcing.
Provisioning, special acquisitions, last-minute needs — a specific vintage, a same-day private chef, a charter that wasn't on the morning brief.
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Coordination.
Captains, drivers, chefs, vendors and partners aligned on a single calendar. Days move because the parts were synchronised the night before.
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Continuity.
Preferences kept on file across seasons. What you chose last summer is on the brief for next summer — not asked of you again.
03 — The standing scope
The agreement separates the work that runs automatically from the work that triggers a separate conversation.
Inside the agreement
Standing.
- Provisioning, weekly
- Restaurant reservations
- Daily housekeeping
- Linen rotation
- Captain coordination
- Vendor confirmations
- Property check-ins, off-season
Discussed as they come up
On request.
- Charter operators
- Private chef events
- Last-minute transfer or yacht
- Specific sourcing — vintages, art, garments
- Same-day vendor changes
- Off-peninsula travel
- Guest staff coordination
04 — Across the year
Four stages, repeating. The season is only the loudest of them.
March
Brief revisited.
Last year's notes opened. Vendor relationships confirmed. The season's calendar set. Scope signed before the first arrival.
May – September
In season.
Daily execution. Decisions made on the spot. Most engagements run uninterrupted; we handle the ones that don't.
October
Debrief.
What worked, what didn't, what changed in your circumstances. Notes go onto next year's brief while the season is still warm.
November – April
Off-season.
Properties checked weekly. Suppliers kept on retainer. Next year's brief drafted while most concierges are dark.
05 — Limits
What stays outside the work.
We don't transact property. We don't replace legal or accounting counsel. We don't manage staff in your other residences. We don't run mass events, weddings, or branded launches. We don't have an app. We don't run a twenty-four-hour call centre — Şirin answers from morning until late, and she sleeps.